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Underinsured Tragedy

Imagine the following:  You’re riding your bicycle down the street on a pleasant Saturday morning.  The birds are chirping, the temperature is a California perfect 78, and you’re already looking forward to the nice dinner you have planned at your favorite restaurant this evening.  While these wonderful thoughts and endorphins are running through your head, […]

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React Accordingly

Let’s address this perpetual issue again….and yet, again.  You go to work on Monday and you find yourself surrounded by your colleagues at break/lunch time.  It seems everyone is venting a laundry list of their irks and tribulations of family life, school, and those darn taxes and insurance premiums; while some are talking about the

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What Do You Expect?

How can I help you?  That’s the typical phrase you hear when you walk up to a customer service counter.  And they ask that because they are typically receiving an hourly wage and are following a standardized protocol for assisting customers with their inherent needs.  When I ask, “How can I help you,” what do

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